Monday 27 February 2012

ITSM/Remedy Analyst for Cedar Rapids, IA!

Hi,

 

Please check & let me know, if you would like to apply for mentioned requirement:

 

Job Title:                     ITSM/Remedy Analyst
Experience:                5 Years
Location:
                     Cedar Rapids, IA
Duration:                    12 Months

 

Note: GREEN CARD HOLDERS or US CITIZENS!!!

Job Description

Responsibilities

• Confer and coordinate with other software developers when modifications are required to multiple modules or applications
• Analyze, design, develop, and test simple applications or portions of more complex applications.
• Works on assigned tasks under direct or moderate supervision
• Expected to coordinate activities with support personnel and other team members
• Experience installing and upgrading BMC Remedy ITSM 7.6.04
• Extensive experience with Service Request Management 7.6.04
• Extensive experience with BMC Remedy Atrium CMDB 7.6.04
• Experience creating workflow; Experience configuring and creating BMC Dashboards in version 7.6.x.
• Experience configuring BMC Analytics for BSM Version 7.6.04.
• Prior experience working with ITSM Foundational Data and Data Management Tool
• Prior Experience with Technical Requirements Gathering

- Individual must have extensive experience of ITSM 7.6.x applications.
- Experience with MS Server 2008 and MS SQL 2008 Preferred/MS Server 2003 and MS SQL 2005 
- Prior AR System and ITSM Troubleshooting Experience Required 
- BMC Remedy Asset Management, BMC Remedy Service Desk, BMC Remedy Change Management
- 5+ years with ITSM

PREFERRED BUT NOT REQUIRED:
• Experience implementing AR System 7.6.04 and the ITSM 7.6.04 Suite
• ITIL/ITSM v3 certification
• Remedy developer certification
• Prior Load-Balancing Experience Preferred

 

 

Thanks & Regards,

Vineet

Office:  732-553-0566; Extn. 31

Fax: 732.553.0568

vineet@resource-logistics.com

Techrec.vineet@hotmail.com

 www.resource-logistics.com

Offices: New Jersey ~ Iowa ~ India

 

 

 

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