Hello, Hope you are doing great!
Please go through the below requirement & if you feel comfortable forward your consultant's updated resume so that I can get back to you.
Urgent Requirement with my Direct Client for Onsite Support Analyst
Please send me your consultant's resumes to bhanup@usgrpinc.com or call me at 248-786-8438 for further details.
| Job Title | : | Onsite Support Analyst |
| Education | : | Professional Degree |
| Location | : | Salt Lake City ,UT |
| Experience Level | : | 6 – 8 years |
| Rate | : | $45/hr C2C |
| Duration | : | 6 Months |
| Visa Status | : | H1B/GC/Citizen |
| No Of Positions | : | 1 |
| Relevant Experience (Yrs) | : | Onsite Support Analyst |
Technical/Functional Skills : Point of Sale (Software Application Support not Hardware Support)
In depth knowledge of NCR ACS application
• Windows 2003 servers
• Self checkouts (SCOT)
POS experience – retail world (EBT, gift cards)
Working Knowledge on Windows platform, Win2k server
Windows tools for troubleshooting (remote admin into store; review event logs; ftp files; review services; start/end services)
Basic network knowledge (how switches/routers work; how server talks to registers; how to make server/register talk to each other and research if are)
Microtrax Payment Systems
Soft Skills
• Work well with other IT Teams, Stores.
• Customer service oriented
• Proactive
• Prioritizing & delegating tasks
• Strong initiative
• Ownership of tasks
| Experience Required : |
6-8 years of experience in supporting Point of Sale software application support for Retail or related industries.
Roles and Responsibilities :
• As a support analyst would be responsible to support the Point of Sales software application and the various interfaces at Enterprise Level,
• Met the SLAs of delivery, troubleshooting and working with various teams
• Work with the team in different zone to deliver the required fixes
• Provide temporary and permanent fixes for the problems
• Root cause analysis
Generic Managerial Skills : Able to work with teams in different time zones across the world.
I appreciate if you can send me the following information needed for above mentioned position:
1. Name:
3. Last 4 Digits of SSN #:
4. Email Address:
5. Current Location:
6. Willing to Relocate:
7. On Project / Between Projects:
8. If on Project, when is the expected End Date:
9. Between Projects: When was the project completed?
10. Visa Status and current validity:
11. Rate:
12. Interview Availability: (Ask Time Slots)
13. Start Availability:
14. Highest Qualification / Year of Completion:
15. Do you have any interview/ offers in hand, Provide Details:
16. Vendor Details(name, company, email id, phone number):
17. Synopsis of why the candidate is a good fit for the position: (Years of experience In each key skills, efficiency, certifications if any)
Employer Details:-
If you are interested Please respond ASAP with updated resume so that we can proceed for quick submission
Thanks & Regards
Bhanu Prasad
United Software Group Inc.
565 Metro Place South, Suite 110
Dublin OH 43017
Phone: 248-786-8438
Email id: bhanup@usgrpinc.com
Yahoo Id : bhanu1605
GTalk : bhanup1605
Hotmail : bhanu1605
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