Lead IVR Developer, Owings Mills,, MD

Hi,

 

We have need for a Lead IVR Developer at Owings Mills,  MD for 6 + Months . If you have any consultants that are a good match to this requirement reply back to this email with their resume along with their hourly rate and contact details ASAP.

 

 

 

Req. ID:	Lead IVR Developer
Primary Skills:	Experience with  Interactive Voice Response System, Natural Language Voice Response System , Call Routing experience - DNIS,ANI etc , J2EE technologies like EJB, Design Patterns, Web service, SOAP, TIBCO, UML, Hibernate, Spring framework and Data persistence etc..., Experience with MQ Series, Web Sphere 7.0, RAD . Experience in DB2, SQL, Oracle and Sybase . Unix scripting experience . Python, VoiceXML ,Rational Rose.
Description:	E Education: Bachelor's Degree   Other Skills/Job Responsibilities: --------------------------------- Responsibilities Leads team of IVR developers in the design, development, testing and implementation of IVR application changes. Assists in planning of resource/time allocations for current and projected development needs. Provides assistance in diagnosing production problems. Performs coding and testing on complicated revisions to the IVR platform and adheres to best practice coding standards for all technical deliverables. Estimates the technical costs of projects for clients and project managers, confers with clients to identify requirements (e.g., data, information needs, processing, specific output, functional and development of test data), and determines their desired outcomes in order to formulate the design of the system and/or offer alternative solutions in a timely manner. Provides project management oversight on all technical aspects of implemented projects which includes: keeping in line with established budgets and timeframes, training end users on the operational procedures of the system, navigating technical deliverables through the approved change control process and providing technical guidance to less experienced staff during implementation. Analyzes, designs, and documents information to create the applicable statement of work and the associated deliverables plan. Proactively analyzes and reviews emerging technologies, changes in the Insurance/Healthcare industry and the business functions of various clients, in order to determine if the advanced applications fit the needs of changing strategies, goals and objectives (develops and maintains technical knowledge through training, classes, …) Mentors new or junior staff members on business knowledge, system knowledge, and complex technical issues. Qualifications Required: This position requires a BA/BS in computer science or equivalent experience and at least 5 to 10 years of industry experience developing in object-oriented Java, including minimum of 2 years experience with J2EE. Specific requirements include, but not limited to: - Knowledge of software development best practices (RUP, XP, Agile) - Experience using change control best practices - Experience using SDLC methodology - Experiencing interpreting business requirements - Experience developing technical Use Cases - Experience with OOA&D - Familiar with UML - Experience with Design patterns - Experience with EJB - Strong knowledge of JSP, Java script, Servlets, JMS, Web services, SOAP - Experience with SQL. - Experiencing managing projects Key Skill Requirements Candidates must have at least 5 to 10 years of experience with the following programming tools or languages, or have an equivalent aptitude in a similar tool or language: Interactive Voice Response System experience Natural Language Voice Response System experience Call Routing experience - DNIS,ANI etc J2EE technologies like EJB, Design Patterns, Web service, SOAP, TIBCO, UML, Hibernate, Spring framework and Data persistence etc... Experience with MQ Series, Web Sphere 7.0, RAD Experience in DB2, SQL, Oracle and Sybase Unix scripting experience Python experience VoiceXML experience Knowledge of Rational Rose. Other Skills Desired: Genesys Voice Platform experience Genesys Virtual Hold experience VRU IBM Direct Talk experience Nuance Voice Recognizer experience Voice User Interface (VUI) experience Nuance IVR Platform experience (*Including state table) experience Audio, Dialog and Rules Services (SPL) experience Hammer Call Master scripting knowledge CC6, PBX experience VoIP experience Understanding of Mainframe technology Abilities/Skills: Candidates should have experience working with teams and show a propensity in dealing with the user community. Technical expertise with claims, enrollment, sales, marketing, or provider systems preferred. Flexibility is essential to this position (candidates should be willing to learn new technologies, to implement new processes, and to take instruction).
	Job Type: 6 + Months,   Total Exp: 7 + Yrs,   Start Date: Immediate,   Number Of Openings:  1, Location:  Owings Mills, MD

 

Note: If you know any one of your friends or other qualified professionals who are a good match for this position kindly forward the email to them

 

 

 

Best Regards,

 

 

Bhanu Prasad

 

ZOLON Tech Solutions, Inc.

 

| Bhanu Prasad | Recruiting Specialist| 1101 Pennsylvania Avenue NW, Suite 600, Washington, DC 20004|

|  571-366-8183 Direct | | 202- 640-4365 x 302| | 202- 640-4366 Fax |

| bhanu.prasad@zolon.com Email | www.zolon.com Website | 

 

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