Hi,
Good Day.
We are looking for L2/ L3 Production Support (J2EE)- Baltimore, MD– 12 Month Contract Position
L3 Production Support
Responsibilities:
- Work with Application Owners for support to application on tasks assigned.
- Analyze root cause and resolve production Incidents routed to L3 Queue.
- Analyze, Estimate, code and Unit test Change Requests < 10PDs effort.
- Root Cause Analysis for Problem Tickets.
Technical Skill set:
- Core : J2EE, JSF
- Additional : Drools, SQL Server
- Optional: TIBCO (Client would train the candidate on TIBCO)
L2 Production Services Lead
Responsibilities:
- Should have worked in Onsite/Offshore model in Leading and managing the team ensuring timely project delivery.
- Good working experience in handling Production Incidents, Outages, involving multiple technologies, like SQL server database, Sybase, UNIX, Java/J2EE, Web technologies.
- Take complete ownership in providing the timely support to production systems involving sensitive financial data, and appropriate communications, proactive incident analysis to users, client, IT and Business lines.
- Co-ordinate among Onsite and Offshore team, IT managers, Business managers for resolution and closure of logged production issues and incidents.
- Good working knowledge in Capital market services/Financial domain is required.
- Provide the support for applications, and also non-application related problems (including data issues such as data fixes, back outs, restorations and batch support).
- Support the production deployment process through coordination with Release Management.
- Co-ordination with third party software suppliers for problem investigation and resolution.
- Leading, Managing and co-coordinating all activities related to Disaster Recovery(DR) testing, data center power-downs and server maintenance.
- Leading and managing the production outages, providing the regular status reports to Business users and management.
- Pro-actively perform root cause analysis of production incidents. Create plan and work with client to take necessary steps to remediate the root cause of production issues.
- Manage the stability of environments (production and UAT) involving batch and web support, and pro-actively identify opportunities for improvements.
If you are interested in the above opening please respond with your word resume and provide us the following details.
· Name as per social security card:
· Rate Expectation:
· Current Location:
· E-mail:
· Phone Number:
· Availability:
· Relocation:
· Work Status
**** We require valid Work Authorization Copy (H1B / EAD / TN visa etc.) before or at the time of interview is scheduled ****
Best Regards,
Vikram.U
Kaizen Technologies Inc
Direct: 732-486- 1207 | 732-452-9555 EXT: 207
Fax: 732-452-9559
E-mail: vikramp@kaizentek.com
Web: http://www.kaizentek.com/
A Certified MBE and SBE Enterprise
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