Priority =SAP Basis Admin==Redmond, WA== 6 Months

SAP Basis Admin

Location : Redmond, WA and Philadelphia

Duration : 6months

 Job Description :

·         Provided technical support for existing SAP systems and bolt-on applications including: patching (SAP

·         Transport management, SPAU/SAINT, SAP kernel, SQL Server, Windows Server).

·         SAP system and bolt-on application trouble shooting and researching, performance analysis, tracing and debugging where applicable.

·         Perform incident management and analysis for the SAP Systems and bolt-on applications

·         Problem analysis: Leads investigations of problems by using standard and custom problem managementtools and processes.

·         Project management for IT-discretionary projects (including server builds, and application of Securitypatches)

·         Implementation Planning and Coordination: Develops or contributes to creating an implementation,

·         validation, and rollback plan, resulting in clear roles, dependencies and relationships of resources,enabling effective transition to operations

·         Contribute to Microsoft's internal SAP knowledge base articles

·         Develop strong collaborative relationships with peer teams interfacing with SAP Basis as well as SAP Basis team in India.

·         Must be able to effectively communicate technical problems in a non-technical manner.

·         Work independently within established guidelines and procedures

·         Extended coverage outside of normal work hours may be required.

·         Deliver excellent service and support to internal customers and partners. Position will be responsible for

·         monitoring progress against service level agreements.

·         Position is responsible for ensuring each reported problems are resolved in a timely manner, tracked

·         according to standards, and escalated problems are resolved as appropriate. Excellent Problem Analysis

·         and troubleshooting skills are required.

·         Solving high complexity issues, and communicating problem resolution and additional information to

·         management, executive leadership, customer groups, project teams and other IT support groups.

 

Qualifications include:

·         This position requires strong communication skills and a passion for technology. Candidates must function well in

·         a team environment. Candidates need to be organized with a proven ability to make the correct decisions under

·         pressure. Critical thinking and problem solving skills are required. Candidates must be able to troubleshoot and the

·         ability to analyze complex problems quickly is a MUST for this position. Strong expertise in SAP Basis area (SAP

·         version 6.0 preferred), including ERP, GTS, BI, SCM, Solution Manager and others.

 

Requirements:

·         A minimum 2 to 4 years of demonstrated work experience supporting large-scale SAP installations (ERP, Global

·         Trade, E-Recruiting, etc.), Windows 2003/2008 Server, SQL Server 2000-2008, and Internet Information Server

·         (IIS5-6 and 7), in a large scale operations/production environment

·         Should have a BA/BS degree in Computer Science, related discipline or equivalent work experience, MCSE, CCNA

·         preferred.

Thanks
RAJ | Sr.Resource Coordinator
SoftHQ Inc |Consulting – Development – Staffing
Direct: 858-658-9200 x 619| Fax: 858-225-6834 |
E-mail:raj@softhq.com   / YIM/Gtalk: rajsofthq