Thursday 1 March 2012

Title : Sr. Network Operations Engineer : Direct Client Urgent Need!!

 

Hi,

Please respond with Hourly Rate, Availability, Visa Status and detailed Resume ASAP to rbattu@adroitswc.com for my below DIRECT CLIENT requirement.

 

Title : Sr. Network Operations Engineer

Location: Sacramento, CA

Hire type: 6+ Months Contract

Start Date: Immediate

Job Description:

 

Job Title

:

Senior Network Operations  Engineer

Relevant Experience (Yrs)

:

6 Months

Technical/Functional Skills

:

Sound knowledge of Enterprise level Network Operations, Data Center Network, Incident, change and Problem Management

Experience Required

 

7+  years

Roles & Responsibilities

:

 

·         Project level customer relationship,

·         Weekly and monthly SLA and ticket metrics reporting

·         Monthly/Weekly  review meeting and feedbacks

·         Monitor and report delivery performance metrics Key Performance Indicator's of the team

·         Responsible for Network Operations offered from TCS Offshore delivery centre and work as interface for customer

·         Monitoring and managing the routine operations to ensure the expected level of services

·         Transformation Initiatives/ Network optimization activities

·         Build and Maintain accurate, up to date documentation of

    • Network Infrastructure
    • Security policy and procedure
    • Operations documentation
    • Process documentation
    • Standard Operating Procedure
    • Technical Support Guides

 

·         Manage customer complaints and escalations to  ensure quick resolution of customer issues

 

Generic Managerial Skills

:

None

Education

:

Graduate

Work Location

:

Sacramento, California

 

 

 

Thanks & Regards
 Rajender Battu
 Sr. Manager - BD & Recruitment

 AdroIT Software & Consulting Inc.

 24, Emerson Plaza West, Emerson, NJ 07630

 Call:  201 977 1241
 Fax: 201 608 6870
 Email:
rbattu@adroitswc.com

 

 

 

 

 

 

 

 

 

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