Location: Raleigh, NC
Duration: 6+ months
Rate: Open
Responsibilities/Expectations will include but are not limited to:
• Learn and understand the operations of custom software applications developed by the Commission’s IT development team.
• Develop curriculum, written training materials and multimedia presentation materials for end user training on these applications.
• Develop multimedia training materials for use by end users for self-paced independent learning.
• Identify commercial curriculum and training materials appropriate for use in training end users on off-the-shelf software used by the Commission.
• Schedule training classes on both custom software and off-the-shelf software.
• Deliver hands-on training classes to individuals and groups of up to 6 people, and demonstration-based training classes to larger groups.
• Provide follow-up instruction and end-user support as needed on the use of these applications
• Develop training assessments and training plans for end users to facilitate growth in their effectiveness in using automated systems used by the Commission.
Knowledge, Skills, and Abilities Requirements:
• Minimum of three (3) years experience as a software trainer
• Experience developing curriculum and training materials for custom software
• Experience delivering commercial training classes on the following off-the-shelf software packages: Microsoft Windows 7 and Windows XP, Microsoft Office 2003 and 2010, Microsoft Access, Adobe Acrobat, Windows Internet Explorer
• Experience using Microsoft Word, Microsoft Office Visio, Microsoft PowerPoint, Techsmith Camtasia or other full-motion multimedia capture software and/or other similar tools to develop live training and presentation materials and multimedia self-paced learning materials
• Excellent verbal and written communication skills and organizational skills
• Independent; self-starter having proven experience working successfully in a team environment.
Preferred:
• Bachelors or Associates degree from an accredited college or university in computer science, information systems, education and training or a related field
• Microsoft Certification as a Technical Specialist, Technology Associate, Trainer, or Office Specialist
• End user desktop support experience in a Microsoft Windows environment
Thanks
Sandeep
Sandeep Jain
Software People Inc.
www.softwarepeople.us
sandeep.jain@softwarepeople.us
Ph: 631-863-0299, 631-410-4741, 631-921-2111 ©
Fax: 631-574-3122
Certifications: SBA 8a/SDB, WBENC, NJ MWBE, NY MWBE, VA SWaM, DE OMWBE
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