Tuesday 28 February 2012

Sure shot closure-- Tivoli Administrator- Service Request Management (TSRM) for one of its clients in Boston, MA


Please send your responses back to Arun@solutionit.com


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Solution IT Inc. is looking for a Tivoli Administrator- Service Request Management (TSRM) for one of its clients in Boston, MA

 

Job Title   

Tivoli Administrator- Service Request Management (TSRM)

Summary

Looking for Tivoli Administrator who will act as a technical administrator for the client's upcoming installation of IBM TSRM Service Desk to support its processes.

Duties:

·        Configure TSRM where necessary to meet business objectives

·        Managing vendor coordination when necessary.

·        Collaborate with stake-holders to conduct and demonstrate proof-of-concepts for new products and architectures.

·        Support TSRM to ensure system availability, performance and recovery objectives are consistently met.

Required Experience:

·        Demonstrated proficiency with development and configuration of IBM Tivoli (Maximo) product line including IBM Tivoli Service Request Manager (TSRM)

·        Demonstrated experience implementing IBM Tivoli (Maximo) or 3+ year current experience within IBM Service Management Solutions

·        Experience utilizing Tivoli Asset Management for IT (TAMIT) preferred

·        Experience with Integration Composer preferred

·        Experience with Data migrations and integrations with external systems

·        Strong interpersonal and communications skills, with the ability to effectively communicate with both technical and non-technical audiences at various levels within the organization

·        Experience with supporting WebSphere on Windows preferred

·        Knowledge of J2EE Application Standards preferred

·        Knowledge of Service Oriented Architecture (SOA) Standards preferred

Work Site: 

 

Boston, MA 

Duration

4 months

Expected Start Date:  

Immediate

Number of Positions

1





Regards,

Arun | Talent Acquisition | Solution IT Inc
Direct : 678-528-8443 |Fax : 781-253-0476
Email: arun@solutionit.com | URL: www.solutionit.com


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