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Here's the Job Description
Provide high quality technology solutions within the BMC Remedy framework that address business needs. Utilize mature and leading edge technology programming methodologies and languages. Adhere to coding standards, procedures and techniques and contribute to the technical code documentation. Remain aware of new technologies / programming languages. Perform unit and system testing. Participate in application support and enhancement activities.
Role Specific Responsibilities
· Experience in BMC Remedy design, development and testing
· Experience in BMC Remedy upgrade projects
· Specialize and develop expertise in one or more USCC business applications.
· As appropriate, participate in project planning sessions with Project Managers, Business Analysts, Technical Analysts and development team members to analyze business / technology requirements and outline the proposed technology solution
· Participate in project estimating activities
· Participate in design reviews and provide input to the design recommendations
· Incorporate security requirements into design
· Provide input to information / data flow
· Understand and comply to SDLC in all planning steps
· Adhere to security and control policies throughout design, development and testing
· Ensure interface specifications are included in completed deliverable
· Identify applicable system platform, components, and dependencies
· Document the detailed application specifications
· Translate technical requirements into programmed application modules
· Develop / enhance software application modules
· Perform unit, system and integration testing and participate in capacity / performance testing of an application
· Create / test prototypes
· Complete assigned project deliverables within business / audit control requirements
· Identify and document ongoing maintenance requirements
· Participate in code reviews and ensure that all solutions are aligned to pre-defined architectural specifications
· Identify, troubleshoot and resolve application issues and code defects
· Work with external parties to ensure production support availability.
· Understand and execute release management and change management processes for changes to business applications.
·Identify, troubleshoot and resolve application issues and code defects; escalates as appropriate.
· Participate in root cause analysis and resolution as directed.
·Provide off hours support as required.
·Works closely with development teams to implement fixes as required.
·Coordinate closely with other application support and infrastructure service areas for resolution of issues.
· Understand complex interactions and look for causes and provide solutions.
· Communicate effectively both over the phone and in written methods.
· Adapt to a constant and rapidly changing environment.
· Take ownership of a problem and stay with it through to resolution -- often involves coordinating the actions of people in other teams to achieve the desired result.
· Willingness to work in a role where the operation of availability and time-critical systems is routine.
· Review and provide feedback to the final user documentation
· Adhere to technology disaster recovery procedures
Business Partnership
· Establish working relationships with business and application development project team members.
People Management
· Manage individual workload and deliver to agreed upon project milestones
· Coach / mentor other team members as appropriate
· Demonstrate ability to work in team environment and help resolve issues
· Communicate status / risks to manager regarding delivering solution on time
Qualifications
· College degree, specialized training or equivalent work experience
· Understanding of at least one applicable programming language and design technique
· Knowledge of version and revision control practices and procedures
· Knowledge of design and programming techniques that provide security
· Knowledge of Systems Development Life Cycle (SDLC)
· Knowledge of Object Oriented SDLCs a plus (e.g. Agile, Extreme)
Regards,
Chetan Kumar | Technical Recruiter
Paramount Software Solutions, Inc
(An E-Verified Company)
Atlanta, GA
Ph: 770-708-2315
Fax: 770-234-3823
Email: chetan@paramountsoft.net
www.paramountsoft.net
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