Please send profiles to ramana@e-zencomp.com only
Hi Partners,
This is Ramana from EZEN Computer Services Inc. Please find the requirement details as follows, Send me the updated resumes as per the requirement. Reply me ASAP
Data Network Admin
Location: St. Louis, MO
Duration: 6 Months Contract
Job Description:
Administrator – Data Network L3:
· Support Network remote operations and monitoring, including remote diagnostics, remote administration, and remote problem resolution and, if necessary, traveling to sites in Saint Louis
· Notify ABI of any need for any unscheduled or scheduled interruption
· Proactively report to ABI on Network performance, resource shortages, utilization statistics, and trends on monthly basis.
· Perform regular optimization analyses and reporting prior to and following any major transitions or changes.
· Provide Onsite support for break-fix at remote locations leveraging the 3rd Party maintenance contract vendor "Canvas"
· Interface with ABI's Site contact at remote locations (Other than Saint Louis) to full-fill any Hard IMAC tickets.
· Provide Monthly network performance reports (Availability, Utilization etc.,) leveraging the tools implemented at ABI
· Provide Monthly SLA Report for the parameters listed in Section 2.4
· Generate ad-hoc reports as and when required with a cap on mutually agreeable number of reports.
· Develop appropriate documentation for supporting the Network operations and maintain it up-to-date
· Co-ordinate with Transport service Providers to deliver the required availability for ABI sites
· Provide necessary support for installation and Configuration of Cisco and HP network devices which are part of the BAU refresh projects
· Co-ordinate with OEM providers, ABI and OEM maintenance suppliers to ensure smooth Spares replacement (RMA).
· Troubleshoot and resolve cabling/wiring related incidents within the LAN infrastructure as part of ongoing support.
· Administer Wireless Access Points and Wireless Access Controllers
· Provide Level-3 Advanced Troubleshooting of incidents for the data network devices namely
· Load Balancers
· LAN Switches
· Wireless Access Points & Controllers
· WAN Optimizers
· Support Network devices which are part of DMZ and Extranet
· Provide Capacity management inputs to ABI as and when required
· Support data Network devices for Site to Site and Client to Site Remote access VPN connections
· Understand UCS Environment in ABI and provide necessary network device related support for the ABI's Server Management team
· Configure Quality of Service as and when required for Voice transport over the network managed by Wipro
· Perform configuration management leveraging the tools implemented at ABI
· Perform change management on the devices
· Co-ordinate with ABI and other technology support teams including Sungard to perform annual Disaster Recovery exercise in Saint Louis and Philadelphia locations.
· Perform out of band management for supporting the devices and systems management
· Co-ordinate with UPS vendor for failures which supplies power to critical equipments.
· Assist project team and transport vendor with all Business As Usual (BAU / transition to support responsibilities) required when new infrastructure is implemented.
· Provide inputs on ABI annually or more frequent as needed to prioritize refresh/replacement initiatives to maintain infrastructure viability, its Risk and Sustainability
· Provide inputs to ABI on infrastructure rationalization/centralization studies to determine lower cost infrastructure/processes
· Validate and maintain equipment/software inventories in ITAM or other system of record (reconcile annually)
· Analyze and present current state device inventory configuration information across the network infrastructure (quarterly) derived from the configuration management tools.
· Utilize existing Netscout infrastructure at 3rd levels in support of incident, problem, and capacity management
· Perform other duties as assigned.
Thanks & Regards,
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