Need Data Center Technician

Hi,

 

Please find the below and let me know your interest on the same asap.

 

Location – Jackson, MI

Rate – Preferred full time

Job Description for L2 resource - Data Center Support &Field Services – DOT (Hands & Feet).

 

Job Description

·         Provide Physical L2 Support for all Data Center Hardware Equipment.

·         "Smart Hands" support for Technical Support Groups

·         Daily Maintenance and Reporting required.

·         Clear, effective two-way communication, both verbal and electronic is required.

• Communication will extend to internal/external customers, team members and vendors.

·         Coordinate with vendors/OEM for spares and replacements

·         Strong customer skills are required

·         Should be willing to work 24x7 "On Call"

·         Must have aptitude and attitude to learn / work on new technologies.

·         ** Daily Travel is Required to provide field services support to customer offices across  the state of Michigan.

 

Basic Requirements

·         2+ Years in a Data Center Support Environment is required.

·         Server Hardware Knowledge and Support Required (HP Certification (reimbursable) is required within 90 days of hire).

·         Network Device Hardware Knowledge is required (Routers, Switches, MUX, Patch Panels, etc)

·         Rack and Stack Server and Network equipment installation is required

·         Basic cabling knowledge is required (network cabling, power cables, LAN, ILO, SCSI, etc)

·         Knowledge of External Backup Units

·         Must be able to lift 50+ lbs.

·         Valid Drivers License and current insurance is required.

• Alert monitoring tool experience required.  HP Open View Operations –OVO preferred, but  Nagios, Net Cool, BMC Patrol, NNM, Site Scope will be considered.
• ITSM tool experience.  HP SM7, HP Service Desk preferred. Others accepted (USD, Remedy, Peregrine, etc)
• Knowledge of Batch Job scheduling tools preferred (SAP, Redwood, Tivoli Batch Job Scheduling, etc)
• Backup Tool Knowledge
• Excellent Written and Verbal Communication skills are required.
• Customer service and interaction skills are required.
• Hardware Knowledge required to work closely with network engineers, systems administrators and software engineers for technology and hardware upgrades.

 

Preferred Qualifications

·         HP and/or CISCO certifications preferred (or ability to acquire within 90 days of hire)

·         Storage Device experience required.  Will consider those with limited, basic knowledge.

·         Wireless Equipment Installation/Troubleshooting/Configuration

·         PDU knowledge including installation and server power connection configurations.

·         ITIL Foundations Principles Awareness Strongly Desired.  Certification Preferred.

 

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Thanks & Regards,

 RAJ

  Solution Hub Inc.,

  Ph: 404-437-7221,

  raj@solutionhubinc.com

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