Location: Jersey City, NJ
Duration: 12+ Months
Skills Required:
3+ years experience supporting Cognos business applications with direct customer contact.
3+ years experience as a technical writer or documentation specialist, including the creation of user training guides
Knowledge of at least one elearning development tool such as Articulate, Camtasia, Captivate
Excellent verbal and written communication skills; strong organizational skills; and experience with desktop publishing tools including MS Office, Adobe Suite, and HTML.
BS in Communications, English, Instructional Design/Technology, Technical Writing or related field (note, BS may be overlooked for the perfect person w/ exceptional experience)
The initial assignment for this position will be focused on doing business analysis, training & documentation of the Cognos business applications for capital projects (ICMS: Integrated Capital Management System) across the Port Authority.
The Cognos Senior Business Intelligence Programmer/Analyst & Architect will be responsible for designing, creating, maintaining, updating training & system documentation. This includes standard operating procedures, online help, user guides, tutorials, design specifications, and other training as needed.
The primary responsibility of the Cognos Senior Business Intelligence Programmer/Analyst & will be to gather information and produce accurate, complete, unambiguous, and as concise training documentation as possible
Responsibilities for Cognos Senior Business Intelligence Programmer/Analyst include, but are not limited to the following:
Plan, design, research, write, and edit a wide range of documents including user guides and manuals, online help and documentation guides, standard operating procedures, training materials, user policies, online tutorials, quick reference guides, etc.
Developing and implementing a comprehensive Cognos training program to ensure that various user communities, i.e. project managers, capital planners, financial analysts, fixed account accountants, etc., to ensure that ICMS is adapted by the Authority – work with key users from each of these communities to tailor the training to the user community needs.
Communicate new training and documentation processes to others. Support existing training initiatives and personnel to ensure on-time project delivery and client satisfaction
Apply a blended approach to training and curriculum development that incorporates classroom sessions, eLearning, coaching and mentoring, web communication and effective use of available resources
Edit written documentation to create unified and consistent support documents.
Maintain and update ICMS project intranet site.
Thanks & Regards,
Prateek Bhardwaj
(Technical Resource Specialist)
Ramy Infotech
--consulting redefined
39120 # 157 Argonaut Way, Fremont CA 94538
Phone : 408-317-9256 Ext-330
Fax : 408-273-6834
Email : prateek.bhardwaj@ramyinfotech.com
URL : www.ramyinfotech.com
Yahoo ID: prateek_ramy
G Talk ID: prateekbhardwaj.ramy
In My Absence, Please Contact Adil Zaman | Phone: 408-317-9256|Ext: 326|E-mail: - rajat.nanda@ramyinfotech.com
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