Position:Business Analyst
Location: Long Beach,CA
Duration: 6 Months
Interview: Phone Then F2F
Below are the responsibilities, experience and skills that we would like to see in a BA candidate. Because this role is a bit more technical than the average BA position, it might be a good idea to have someone that used to be a developer but is interested in some BA work. It would also be good if they "owned" a major application at some point in the past. We want to be sure they understand the commitment required to support a critical application.
· Technical skills. The following are the specific areas we felt the candidate should have a good basic knowledge of:
o Troubleshooting. (we will test this with scenario based questions)
o Visual Basic. (we will likely ask them to explain how to script a common task)
o SQL skills. (we will likely provide them with a scenario that we would like them to create a "select" statement for.
o Sharepoint (general Web knowledge).
o Documentation. (As part of our Windows 7 rollout, there will be a requirement to create a knowledgebase of documentation. i.e. fixes for common problems, etc.
· Business Analyst skills. When interviewing for a technical position, often the focus narrows to what a person knows intellectually (e.g. "how do you do x, y or z"). Many times solving a problem is not about using the latest gadget or writing some code, but maybe interfacing with others to brainstorm ideas. Or contacting a vendor for assistance. With that in mind, the following represents qualities that are often acquired through experience, but are no less important than technical know-how. These three areas when combined with the above attributes, would make for a well-rounded candidate:
o Vendor Relationships. Here we would want to find out how a candidate would manage situation where he/she might need to contact a vendor to help resolve a production problem. We want to be sure they can "own" the conversation with the vendor and not simply have the vendor layout the course of action to resolve an issue.
o End User Management. This is the category which wants to know how a candidate interfaces with customers. For example, does he/she merely take the customer's request and fulfill it, or is there an effort made to "get to the heart of the issue" (e.g. find out what the customer truly needs, or what is the exact problem). Too often customers will say "I need you to install xyz app on my machine" instead of explaining what they're trying to accomplish. It's our responsibility to ask them what they are trying to do and match them to existing applications or business processes before reinventing the wheel.
o Team Collaboration. Finally, how does the candidate deal with other in-house IT groups. How is conflict with groups mitigated or managed
Regards,
Gaurav Mishra
Technical Recruiter
IDC Technologies Inc.
1851 McCarthy Boulevard, Suite 116, Milpitas, CA - 95035
Direct: - 408-457-9399 EXT 2082
Email:- gaurav.m@idctechnologies.com, Website:www.idctechnologies.com
GTalk:gaurav.idc1@gmail.com
Yahoo:gaurav_idc24@yahoo.com
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