Position open for Sr. System Admin in Baltimore, MD

Urgently send resume to prashant@x-istech.com
(Urgent requirement - Immediate interview)

Sr. System Admin
Location: Baltimore, MD
Duration: 6 Months

Responsibilities:

 

•          Maintain, configure, test, and upgrade up to three clients applications working within the overall client's Oracle-based infrastructure.

•          Perform application configuration and enhancement changes as requested.

•          Work closely with application vendors and consultants to manage client-hosted applications.  Apply upgrades and patches from vendors as necessary.  Work with project teams on ensuring smooth deployment of new enhancements and releases.

•          Coordinate with client's hosting partner to manage applications hosted in the client's environment.

•          Act as Tier 2 support for defect and issue definition and resolution.

•          Create business processes to manage and control change to applications.

•          Document and communicate changes due to new configurations, upgrades, patches, etc. to the client's project teams and application user community.

            •          Train both support and non-support applications staff as necessary.

Requirements/Skills:

1.       At least (5) years of system administration experience on systems with demonstrated experience of at least two (2) years on Learning Management Systems, Student Instructional Intervention Systems or Content Management Systems.

2.       At least three (3) years experience addressing and resolving helpdesk trouble tickets at the Tier 2 or Tier 3 level.

3.       At least (6) months of specific training on a Learning Management System, Student Instructional Intervention System or a Content Management System is preferred.


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