On Sat, Apr 28, 2012 at 9:33 PM, Abhi Oslo <Abhi@oslosolutions.com> wrote:
Years of Experience Requested
6+ years of production support experience
Knowledge of Windows 2003 / 2008 server and IIS and .NET
BS in Computer Science, Information Systems, Engineering or related field (or equivalent additional industry experience)
knowledge of Microsoft technology and software including Windows, IIS, SQL, ASP/ASP .NET, SharePoint 2007 / 2010
Experience working in a 24X7 environment
Knowledge of software lifecycle methodology and Microsoft Operations Framework (MOF)A passion for customer support
- Manage major incidents- Outstanding customer service/focus and communication skills
- Collaborate across various teams within and outside the organization to drive issue resolution and best practices implementation.
- You must possess knowledge in monitoring tools and configuring them, such as MOM/SCOM/Gomez/Keynote
- You must be collaborative, details-focused, thorough, patient and persistent- Strong communication and organization and project management skills
- Ability to manage internal and external relationships, within both IT and the Business- Ability to stay clam through pressurized situations- Track and report availability metrics for the responsible applications- You must possess strong interpersonal skills, be a critical thinker, with excellent oral and written communication skills
- Demonstrated ability to define and follow best practices and business processes
- A BS/MS in computer science, information systems, and engineering and/or equivalent industry experience required
Thanks& have a great day
Regards,
AbhiSCCMPh: (888) 228-2009
Email: abhi@oslosolutions.com
With Regards
Dalip Kumar
+919896018695
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