NEED: Customer Experience Analyst (1899977) in Tampa FL

Greetings,

My name is Rajesh and I am looking for an Customer Experience Analyst to work for an on-site direct client contract assignment in Tampa, FL

I’ve included the job details below and wondering if there would be an interest from your end in this opening.

If you are available and interested and a good fit for the position, then please email me an updated copy of your resume along with the required details at rajesh@cbsinfosys.com
Phone: 1 - (415)-683-3194(Direct)

Resume
Visa Status:
Current Location:
Relocation:
Availability to interview:
Availability to start:
Contact Details (Phone# and email address etc.)
expected rate (on W2 or C2C)

 

Role	Customer Experience Analyst
Duration	6-12 Months
Location	Tampa, FL
Required Skills	·         Portuguese language mandatory ·         Spanish
Responsibilities	Job Description: This position is responsible for taking ownership of complex non-technical customer and partner inquires, escalations and outbound activities. Manage small projects, mentors colleagues and make recommendations for improving processes, to deliver world class customer service. Foster customer loyalty and product retention while enhancing the quality of the customer experience. ·         Will work Brazilian hours Monday-Friday 8:30-5:30 which means that once DST goes takes place in Brazil and we fall out of DST in the US the individual will be starting at 5:30am EST, currently role starts at 7:30am EST. ·         Contract effective through March 31, 2013

 

PREFER LOCAL

Thanks and Best Regards,

Rajesh

CBS Information Systems ,Inc(A Certfied Minority Owned Organization)
An E-Verify Program Participant Company 
===================================================
37600 Central Court ,
Suite 214 ,
Newark CA, 94560
Phone: 1 - (415)-683-3194(Direct)
Fax: (510)-740-3677
Email:rajesh@cbsinfosys.com
Web: <http://www.cbsinfosys.com>

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