Need Oracle OM/INV Production Support

Hi Associates,

 

Please let me know if you have any consultants for below Job need.

 

Position: Oracle OM/INV Production Support

Location: Seattle, WA

Duration: 6 Months with likely extension

 

Developers do not make good candidates for this role!

This is a customer (internal) facing trouble support role.  Must be able to communicate and reason with the end user/customer

This is a technical "trouble shooter" role.... 80%Tech/20% Func or 70% Tech/30% Func Oracle Techno/Functional Analyst:

5+ years in a Tier II or Tier III Production Support environment

Experience in the following:

•             Enterprise monitoring

•             Error Handling

•             AOTS Remedy, or similar Customer Trouble Management Systems

•             SQL, SQL*Plus, Unix experience is a plus, familiarity with TOAD

•             Experience writing technical documents including test cases

•             End to end Issues resolution leadership skills

•             Experience working with Oracle to Open and manage SR (Service Requests)

•             On-call rotation experience

•             Experience in heightened issues resolution with outage management teams

•             Inventory: Standard Functionality for Oracle Module.

•             Order Management:  Standard Functionality for Oracle Module.

 

 

Thanks and Regards

Geetha N

Sr Technical Recruiter 

14175 Sullyfield Circle, Suite # 400,Chantilly, VA 20151, U.S.A Ph: 703-953-2995 Fax: 703-995-0830 Email:geethan@usmsystems.com Yahoo IM geetha.softit1 Ranked No.10 in the Washington DC area-Washington Business Journal, 2010; Smart CEO Award Winner By SMART CEO Magazine, Baltimore, U.S.A­­­­­­­­­­­­­­­­­­­­­­­­­­­­­; Inc5000  Recognized Fastest growing private company in U.S.A

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